Silent Hill Townfall Scales Puzzle Solution: Items, Code, and Correct Order

Solve the Silent Hill Townfall scales puzzle with the item locations, Pharmacy locker code, and exact placement order in Zoe's office.

Silent Hill Townfall Scales Puzzle Solution

The Silent Hill Townfall scales puzzle can stop your progress early in the game because the required objects are scattered across several locations. The Silent Hill Townfall scales solution becomes much easier once you understand that the puzzle is testing Zoe's professional failures, not the physical weight of the items.

You need to collect three objects, interpret clues from Zoe's resignation letter, and place each item on the correct side of the scale setup. This guide explains every step, including how to enter the Pharmacy locker code, where to find Jess's house key, and which object belongs on the left, middle, and right scales.

Puzzle detailSolution
Puzzle locationZoe's office in the medical clinic
Required objectsBroken Stethoscope, Prescription Dosage Error Note, Zoe's Lanyard
Pharmacy locker code6539
Placement orderBroken Stethoscope, Prescription Dosage Error Note, Zoe's Lanyard
ResultA cutscene begins and Part 2 starts

The puzzle is part of the game's broader psychological design. Each object represents a line from Zoe's resignation letter, so reading the letter carefully is more useful than trying random combinations.

What You Need for the Scales

There are three required items. One is already in your inventory if you solved the earlier organ transport box puzzle, while the other two require exploration outside the clinic.

The following table shows what each object represents and where to obtain it.

Required itemWhere to find itWhat it represents
Zoe's LanyardObtained from the organ transport box puzzleZoe's inability to continue working in her role
Prescription Dosage Error NoteInside the locked Pharmacy lockerZoe's medication mistake
Broken StethoscopeOn the bed in Jess's houseZoe's failure to listen closely enough

Before leaving Zoe's office, inspect the green box beside the computer. It contains a scalpel, which is essential for opening the Pharmacy and reaching another route through the area. Missing the scalpel can make the next part of the puzzle appear inaccessible.

You should also keep Zoe's lanyard in your inventory. It may seem like a key item that has already served its purpose, but it is one of the three objects required by the scales.

Quick Preparation Checklist

TaskRequired?Why it matters
Solve the organ transport box puzzleYesThis provides Zoe's lanyard
Take the scalpel from Zoe's officeYesIt opens the Pharmacy hatch
Visit the PharmacyYesYou need the dosage error note
Visit Jess's houseYesYou need the broken stethoscope
Read Zoe's resignation letterYesIt reveals the final item order

The game does not require you to calculate the weight of each object. The scale is an arrangement puzzle based on meaning and sequence.

How to Get the Prescription Dosage Error Note

The first missing item is in the Pharmacy. The Pharmacy should be marked on your map, but you cannot enter through the normal route immediately.

Follow these steps:

  1. Take the scalpel from the green box in Zoe's office.
  2. Travel to the Pharmacy.
  3. Find the rusted metal door with a hatch.
  4. Use the scalpel on the hatch.
  5. Enter the Pharmacy and examine the flashing CRTV device.
  6. Complete the CRTV tuning sequence.
  7. Use the resulting visual clues to identify the four-digit locker code.
  8. Open the rusty locker in the back room.

The CRTV sequence requires two types of input. Use the right stick to stabilize the moving picture, then use the directional pad to align the colors. Once the display is tuned correctly, it provides clues pointing toward signs and posters inside the Pharmacy.

Those signs contain the four digits needed for the locker. Use the table below to decode them.

Pharmacy clueNumber to useHow to identify it
“Washing my hands” poster6Count the fingers shown
“Prescription drugs and you” poster5Read the number displayed on the poster
“Nurse consultation service” poster3Check the scale shown in the image
Antibiotics poster9Count the pills in the package

Enter 6539 into the rusty locker. Inside, you will find the Prescription Dosage Error Note.

This note is not just a collectible. It describes a medication mistake in which Zoe accidentally gave a patient an increased dosage. That detail connects the note to the resignation letter and determines its position on the scales.

Locker stepCorrect action
Find the CRTVReception desk
Stabilize the imageUse the right stick
Align the displayUse the D-pad
Read the environmental cluesInspect the Pharmacy posters
Enter the code6539
Collect the itemPrescription Dosage Error Note

If the locker does not open, verify the digits rather than trying to force the sequence. The code is read from the Pharmacy clues in order: hand-washing poster, prescription poster, nurse consultation poster, then antibiotics poster.

How to Find the Broken Stethoscope

The final item is the Broken Stethoscope, located in Jess's house. You cannot enter the house immediately because you first need to retrieve Jess's back door key.

Start from the clinic and travel through St. Amelia Park. Use the scalpel on the relevant access door, then turn left once you reach the playground. Follow the alley toward Farrow Street.

The route includes a narrow gap near the garden of the last house. Move through that gap to reach the street and continue toward Jess's house.

When you examine Jess's front door, you will find a note directing you to building number 16. That building contains the key needed to enter Jess's home.

Route stageWhat to do
Leave the clinicTravel toward St. Amelia Park
Open the access routeUse the scalpel on the marked door
Reach the playgroundTurn left
Continue to Farrow StreetFollow the alley
Get past the housesSqueeze through the garden gap
Locate the key buildingFind building number 16
Find the apartmentGo upstairs to flat 1/2
Collect the keyCheck the living room table

After taking the key from the upstairs apartment, return to Jess's house. Use the key to enter, then go to the bedroom. The Broken Stethoscope is on the bed.

At this stage, your inventory should contain all three objects needed for the Silent Hill Townfall scales puzzle.

Inventory itemStatus after this section
Zoe's LanyardAlready obtained from the organ transport box
Prescription Dosage Error NoteRetrieved from the Pharmacy locker
Broken StethoscopeRetrieved from Jess's bedroom

If you cannot find the stethoscope, make sure you used the key from apartment 1/2 rather than searching Jess's front door repeatedly. The stethoscope is not in the Pharmacy or the clinic; it appears in Jess's bedroom after you gain access to the house.

Silent Hill Townfall Scales Order

Return to Zoe's office in the clinic once all three objects are in your inventory. The correct order is:

PositionObject
Left scaleBroken Stethoscope
Middle scalePrescription Dosage Error Note
Right scaleZoe's Lanyard

Place the objects one at a time in that order. The important clue comes from Zoe's resignation letter, which connects three statements to the three items.

The first idea is that Zoe did not listen closely enough. That points to the Broken Stethoscope, an instrument associated with hearing a patient's condition.

The second statement concerns mistakes and losing focus on the task at hand. That corresponds to the Prescription Dosage Error Note, which documents Zoe's medication error.

The final statement says that Zoe is no longer fit to work in her role. That points to Zoe's Lanyard, a symbol of her position and professional identity.

Resignation letter clueMatching itemScale position
Failure to listen closelyBroken StethoscopeLeft
Mistakes and lack of focusPrescription Dosage Error NoteMiddle
No longer fit for the roleZoe's LanyardRight

The letter's closing request to show that you understand functions as the instruction to arrange the objects in sequence. The game is asking you to match each personal failure with its physical representation.

Correct Placement Sequence

  1. Put the Broken Stethoscope on the left scale.
  2. Put the Prescription Dosage Error Note on the middle scale.
  3. Put Zoe's Lanyard on the right scale.

When the lanyard is placed last, the puzzle should trigger a cutscene. Part 2 of the game then begins.

Common mistakeWhat happensFix
Searching for a fourth itemNo additional object is requiredUse only the three listed items
Leaving the lanyard behindThe final placement cannot be completedReturn to your inventory and confirm you have it
Using the wrong Pharmacy codeThe locker remains closedEnter 6539
Searching Jess's house firstThe door cannot be openedRetrieve the key from building 16, flat 1/2
Placing objects randomlyThe puzzle does not resolveUse left, middle, right order
Expecting a weight calculationThe scale mechanic seems unclearFollow the resignation letter's meaning

For more information about the series and official announcements, visit the official Silent Hill game website from Konami.

Silent Hill Townfall Scales FAQ

What is the Silent Hill Townfall scales solution?

Place the Broken Stethoscope on the left scale, the Prescription Dosage Error Note on the middle scale, and Zoe's Lanyard on the right scale. The placement order is based on the clues in Zoe's resignation letter.

What is the Pharmacy locker code?

The Pharmacy locker code is 6539. The digits come from four environmental clues: the hand-washing poster, the prescription poster, the nurse consultation poster, and the antibiotics poster.

Where is the Broken Stethoscope?

The Broken Stethoscope is on the bed in Jess's bedroom. To reach it, collect Jess's back door key from the living room table in flat 1/2 at building number 16.

Why is Zoe's Lanyard needed for the scales?

Zoe's Lanyard represents the line in the resignation letter suggesting that Zoe is no longer fit to work in her role. It is the final object in the Silent Hill Townfall scales sequence and belongs on the right scale.